Advanced software designed to track accounts receivable information and direct follow-up workflow in the most efficient manner possible
ARI allows management to establish rules that automatically divide labor into common activities within the billing office. Daily workflow is sorted by role (call staff, A/R staff, client reps, manager, physician office, etc.), thereby matching individual staff (skill level) with the nature of work across multiple practices.
Increased Reporting and Transparency
- Independent user reports to determine individual staff productivity
- Automatic reports daily, weekly, and monthly
- Billing office management and practice can both receive daily reports
- Client-side interface provides tracking mechanism for accountability, communication, and stewardship with physician office staff (for following up on office notes, patient collection decisions, etc.)
Increased Efficiency with Automated A/R Follow-up
- Various categories for claims: insurance, patient, and unapplied
- Analyzes all insurance and patient A/R, sorting claims by age
- A/R that is divided by functions: unbilled, refunds, work comp, etc.
- Rejection codes passed directly from ERA’s and posting of EOB’s
- Notes and rejection codes transfer from ARI to PA
- Claim detail information is sent to ARI from PA
Increased Employee Productivity and Satisfaction
- Eliminates lost claims and minimizes human error
- Places claims in work buckets matched to employee skills and roles
- Billing staff receives complete customized daily work lists at sign-in
- Tickler system for working claims that remain unpaid